Beyond the Hype: Building AI Systems for Real Small Business ROI (and Avoiding the Pitfalls)

Charles Boyce

Published on: 17/01/2026

Every day, it seems there's a new tool, a new promise, a new way AI will revolutionize everything. I've been in the IT trenches for thirty years, and I've seen enough 'next big things' come and go to know that true, sustainable change isn't about chasing the shiny new object.