Beyond the Hype

A new AI button showed up in your accounting software. Should you click it?

Chuck Boyce

Published on: 10/20/2026

The AI feature probably works fine on a technical level. The real question is whether you know what data it touches, where that data goes, and who can turn it off if something goes wrong. Most small firms haven't answered that yet...

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An AI content vendor sent a proposal.

Chuck Boyce

Published on: 10/13/2026

A proposal that promises faster content and built-in SEO is selling you a capability, not an outcome. Before you commit to spend, separate what the tool can technically do from what your team will actually implement, review, and maintain.

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Before you buy an AI agent from a consultant

Chuck Boyce

Published on: 10/06/2026

How to separate real automation value from vendor optimism when someone pitches you an AI solution for your business

ai complianceai for businesai for workai in the workplacebeyond the hype of AIcibi creativesystems-first aiai for local business

Using AI for quality and compliance when you don't have documented processes

Chuck Boyce

Published on: 09/29/2026

AI can't automate quality and compliance work that isn't documented, repeatable, and validated first. The business case collapses when you add the cost of building the validation infrastructure AI requires. Most small businesses get better returns

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